We are fully transparent about how your personal data is collected, stored, and used at 77jay.
The key pillars of 77jay's Privacy Policy at a glance
Your Rights Under the 77jay Privacy Policy
Welcome to the 77jay Privacy Policy. This policy explains what information we collect when you use the 77jay website or mobile app, why we collect it, and how we keep it secure. By using 77jay's services, you are considered to have read and accepted this Privacy Policy.
77jay treats your privacy as its highest priority. We never sell your data or share it with advertisers.
When you register with 77jay or use our services, we collect various types of information. This data falls into three main categories:
Information you provide when creating an account or using 77jay's services:
When you use 77jay, certain information is collected automatically:
In some cases, information may also be collected from third-party sources:
We only collect information that is necessary to provide our services. No excess or irrelevant data is collected.
77jay uses your data for specific purposes only — never beyond what is stated. The key purposes are outlined below:
| Purpose | Description | Legal Basis |
|---|---|---|
| Account Management | Registration, Login & Profile Management | Contractual Performance |
| Identity Verification (KYC) | Age & Identity Verification | Legal Obligations |
| Payment Processing | Processing deposits and withdrawals | Contractual Performance |
| Fraud Prevention | Detecting and preventing suspicious activity | Legitimate Interest |
| Customer Support | Resolving complaints and inquiries | Contractual Performance |
| Service Improvement | User Experience Analysis & Improvement | Legitimate Interest |
| Regulatory Compliance | Licensing & Legal Reporting | Legal Obligations |
| Marketing Communications | Sending information about promotions and bonuses | Consent (opt-in) |
If you no longer wish to receive marketing emails or SMS, you can opt out at any time through your account settings or by contacting support.
77jay stores your data with the highest level of security, using industry-standard technologies that are internationally recognized.
77jay will never ask for your password, OTP, or full payment details via email or phone. If you receive any such communication, treat it as suspicious and contact our support team immediately.
77jay does not sell your data. However, in limited circumstances necessary for service delivery, certain information may be shared with trusted partners:
All third-party partners are bound by strict data processing agreements with 77jay. They may only use data for specified purposes and are not permitted to share it further.
We may be required by law to share data in response to court orders, requests from investigative agencies, or licensing authorities. Where possible, you will be notified in advance.
77jay uses cookies and similar technologies to enhance your experience and ensure the platform functions properly. The types of cookies we use:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining Login Sessions & Security | Deleted at end of session |
| Analytics Cookies | Understanding page visits and usage patterns | 12 months |
| Functional Cookies | Saving language and preference settings | 6 months |
| Security Cookies | Detecting fraud and bots | 30 days |
You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.
77jay strictly refrains from providing services to anyone under the age of 18. Our policy on protecting children's privacy is uncompromising.
If you believe a minor is using 77jay, please notify us immediately at support@77jay.com. We will take prompt action.
77jay does not retain data longer than necessary. Retention periods depend on the type of information and applicable legal obligations:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of active account + 5 years | Legal Obligations |
| Transaction Records | 7 years | Financial Regulations |
| KYC Documents | 5 years after account closure | Licensing Requirements |
| Support Communications | 3 years | Dispute Resolution |
| Marketing Information | Until consent is withdrawn | Consent-Based Processing |
| Cookies & Session Data | Up to 12 months | Service Improvement |
Once the designated retention period expires, data is securely deleted or anonymized so that individuals can no longer be identified.
As 77jay is an international service, your data may in some cases be stored or processed outside Bangladesh. Any such transfer is always carried out in a secure and lawful manner.
For more details about data transfers or if you have any concerns, please contact us at support@77jay.com.
77jay may update this Privacy Policy from time to time. Depending on the nature and significance of any changes, we will notify you in the appropriate manner:
Continuing to use 77jay after any changes have been made will be considered acceptance of the updated policy. We recommend visiting this page regularly.
The current version of this Privacy Policy is effective from January 2026. Previous versions are available upon request through our support team.
For any privacy-related questions, requests, or complaints, please contact 77jay through the following:
| Contact Method | Description | Response Time |
|---|---|---|
| Support@77jay.com | 24–48 hours | |
| Live Chat | Chat icon at the bottom right of the website | Average 3 minutes |
| FAQ | Visit the FAQ Page | Immediate |
To request access to, correction of, or deletion of your data, send us an email with "Data Request" in the subject line. We will endeavor to respond within 30 days.
77jay's privacy team is available in Bengali 7 days a week. Your concerns always matter to us.
Your privacy is completely safe at 77jay. Register today for a trusted, transparent, and secure gaming experience.