Legal Information

77jay Privacy Policy — Our Commitment and Rules to Protect Your Information

We are fully transparent about how your personal data is collected, stored, and used at 77jay.

Last Updated: January 2026
SSL
256-bit Encryption
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Sale of Data to Third Parties
24/7
Data Protection Monitoring
GDPR
Compliance with International Standards

How We Protect Your Privacy

The key pillars of 77jay's Privacy Policy at a glance

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Strong Encryption
All your data and transactions are protected with SSL 256-bit encryption technology. No one can intercept or steal your information in transit.
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Sale of Data Prohibited
77jay never sells your personal information to third parties. Your data is used solely for the purpose of providing our services.
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Full Transparency
We are clear about what data is collected and why. There is no hidden data collection or use of unnecessary information.
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Your Controls
You have the right to view, correct, or delete your data at any time. Contact us whenever you wish to exercise these rights.
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Cookie Transparency
Find out exactly which cookies 77jay uses and why. You can also disable non-essential cookies at any time.
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International Standards
Our privacy policy complies with GDPR and international data protection standards. Your information is secured with the highest level of protection.

Your Data Rights

Your Rights Under the 77jay Privacy Policy

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Right to Access
You have the right to know what information we hold about you.
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Right to Rectification
You may request corrections to any inaccurate or incomplete information we hold about you.
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Right to Erasure
Under certain circumstances, you may request that your data be deleted.
Right to Restrict Processing
In certain cases, you may request that the processing of your data be limited or paused.
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Right to Data Portability
You can receive your data in a machine-readable format or transfer it to another service.
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Right to Lodge a Complaint
You have the right to lodge a complaint with the relevant authority if you believe a data protection breach has occurred.

Welcome to the 77jay Privacy Policy. This policy explains what information we collect when you use the 77jay website or mobile app, why we collect it, and how we keep it secure. By using 77jay's services, you are considered to have read and accepted this Privacy Policy.

77jay treats your privacy as its highest priority. We never sell your data or share it with advertisers.

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Section 01

What Information We Collect

When you register with 77jay or use our services, we collect various types of information. This data falls into three main categories:

Directly Provided Information

Information you provide when creating an account or using 77jay's services:

  • Full name, date of birth, and gender
  • Email address and mobile number
  • Current Address & Nationality
  • ID document details (NID / Passport) — for KYC verification
  • Mobile banking account details (Mobile Pay, Nagad, Rocket, etc.)
  • Messages Sent via Support Chat or Email

Automatically Collected Information

When you use 77jay, certain information is collected automatically:

  • IP Address & Device Type
  • Browser and operating system information
  • Login time, session duration & page visit history
  • Game History & Betting Records
  • Data from cookies and similar tracking technologies

Information Received from Third Parties

In some cases, information may also be collected from third-party sources:

  • Transaction verification information from payment providers
  • Risk assessment data from fraud prevention services
  • Information received from government agencies under legal obligations

We only collect information that is necessary to provide our services. No excess or irrelevant data is collected.

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Section 02

Purpose of Data Use

77jay uses your data for specific purposes only — never beyond what is stated. The key purposes are outlined below:

Purpose Description Legal Basis
Account Management Registration, Login & Profile Management Contractual Performance
Identity Verification (KYC) Age & Identity Verification Legal Obligations
Payment Processing Processing deposits and withdrawals Contractual Performance
Fraud Prevention Detecting and preventing suspicious activity Legitimate Interest
Customer Support Resolving complaints and inquiries Contractual Performance
Service Improvement User Experience Analysis & Improvement Legitimate Interest
Regulatory Compliance Licensing & Legal Reporting Legal Obligations
Marketing Communications Sending information about promotions and bonuses Consent (opt-in)

If you no longer wish to receive marketing emails or SMS, you can opt out at any time through your account settings or by contacting support.

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Section 03

Data Storage & Security

77jay stores your data with the highest level of security, using industry-standard technologies that are internationally recognized.

Technical Security

  • SSL/TLS Encryption: All website and app communications are encrypted
  • Data Encryption: Stored sensitive data is encrypted with AES-256
  • Firewall & DDoS Protection: Advanced Server-Level Security Measures
  • Two-Factor Authentication (2FA): Option to add an extra layer of security to your account
  • Regular Security Audits: Periodic Audits by Third-Party Experts

Institutional Security

  • Only authorized personnel may access user data
  • All staff are bound by confidentiality agreements
  • Every instance of data access is logged and monitored
  • In the event of a security breach, you will be notified within 72 hours as required by law

77jay will never ask for your password, OTP, or full payment details via email or phone. If you receive any such communication, treat it as suspicious and contact our support team immediately.

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Section 04

Sharing Data with Third Parties

77jay does not sell your data. However, in limited circumstances necessary for service delivery, certain information may be shared with trusted partners:

Partners with Whom Data May Be Shared

  • Payment Providers: To process payments (Mobile Pay, Nagad, Rocket, etc.)
  • KYC Verification Services: To verify identity and age
  • Game Software Providers: To maintain records of game-related transactions
  • IT & Security Services: For platform operation and security
  • Regulatory Authority: To meet legal obligations

All third-party partners are bound by strict data processing agreements with 77jay. They may only use data for specified purposes and are not permitted to share it further.

Disclosure of Data Under Legal Obligation

We may be required by law to share data in response to court orders, requests from investigative agencies, or licensing authorities. Where possible, you will be notified in advance.

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Section 05

Cookies & Tracking Technologies

77jay uses cookies and similar technologies to enhance your experience and ensure the platform functions properly. The types of cookies we use:

Essential Cookies Analytics Cookies Functional Cookies Security Cookies

Cookie Description

Cookie Type Purpose Duration
Essential Cookies Maintaining Login Sessions & Security Deleted at end of session
Analytics Cookies Understanding page visits and usage patterns 12 months
Functional Cookies Saving language and preference settings 6 months
Security Cookies Detecting fraud and bots 30 days

You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.

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Section 06

Children's Privacy

77jay strictly refrains from providing services to anyone under the age of 18. Our policy on protecting children's privacy is uncompromising.

  • All 77jay services are strictly for users aged 18 and above
  • Age verification is mandatory at the time of registration
  • Proof of age must be submitted during the KYC process
  • Any information found to belong to a minor is immediately deleted and the associated account is closed.
  • No child's data is knowingly collected or retained

If you believe a minor is using 77jay, please notify us immediately at support@77jay.com. We will take prompt action.

Section 07

Data Retention Period

77jay does not retain data longer than necessary. Retention periods depend on the type of information and applicable legal obligations:

Data Type Retention Period Reason
Account Information For the duration of active account + 5 years Legal Obligations
Transaction Records 7 years Financial Regulations
KYC Documents 5 years after account closure Licensing Requirements
Support Communications 3 years Dispute Resolution
Marketing Information Until consent is withdrawn Consent-Based Processing
Cookies & Session Data Up to 12 months Service Improvement

Once the designated retention period expires, data is securely deleted or anonymized so that individuals can no longer be identified.

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Section 08

International Data Transfers

As 77jay is an international service, your data may in some cases be stored or processed outside Bangladesh. Any such transfer is always carried out in a secure and lawful manner.

International Transfer Safeguards

  • All international data transfers are conducted through encrypted channels
  • Adequate safeguards are ensured in the destination country before any data transfer
  • Strict agreements are maintained with all international partners
  • International standards including GDPR are adhered to

For more details about data transfers or if you have any concerns, please contact us at support@77jay.com.

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Section 09

Policy Changes & Updates

77jay may update this Privacy Policy from time to time. Depending on the nature and significance of any changes, we will notify you in the appropriate manner:

  • Significant Changes: You will be notified in advance via email or app notification
  • General changes: Updates will be indicated by a revised date on the website
  • Changes Due to Legal Obligations: May take effect immediately

Continuing to use 77jay after any changes have been made will be considered acceptance of the updated policy. We recommend visiting this page regularly.

The current version of this Privacy Policy is effective from January 2026. Previous versions are available upon request through our support team.

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Section 10

Contact & Complaints

For any privacy-related questions, requests, or complaints, please contact 77jay through the following:

Contact Method Description Response Time
Email Support@77jay.com 24–48 hours
Live Chat Chat icon at the bottom right of the website Average 3 minutes
FAQ Visit the FAQ Page Immediate

To request access to, correction of, or deletion of your data, send us an email with "Data Request" in the subject line. We will endeavor to respond within 30 days.

77jay's privacy team is available in Bengali 7 days a week. Your concerns always matter to us.

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Your Data Is Safe — Join 77jay Today

Your privacy is completely safe at 77jay. Register today for a trusted, transparent, and secure gaming experience.

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